Privacy Policy

Last updated: 1 September 2025

 

Who We Are

• TTI One is a veteran-owned recruiting and consulting firm.
• We connect organizations with IT talent in ServiceNow, ITSM, ITOM, ITAM, and related roles.
• We,” “our,” or “us” means TTI One.

Scope

• This policy covers personal data we collect through our website, forms, email, phone, job boards, social platforms, and events.
• It applies to candidates, applicants, clients, prospects, vendors, contractors, and site visitors.

Our Role

• We act as a “controller” when we decide why and how to process personal data.
• We act as a “processor” when we handle data only on a client’s documented instructions.

What We Collect

Candidates and Applicants

• Contact details: name, email, phone, address.
• Professional data: resume/CV, work history, skills, certifications, links (e.g., LinkedIn, GitHub).
• Recruiting data: salary targets, location preference, availability, interview notes, test results.
• Compliance data: work authorization, identity verification, background check results (where legal).
• Optional EEO data you choose to share where required by law.

Clients and Prospects

• Business contact details.
• Role and project details, hiring preferences, contract records, communications.

Website Visitors

• Device and usage data: IP address, pages visited, time on site, referrer, browser.
• Cookie and similar IDs. See “Cookies and tracking.”

Sensitive Data

• We avoid collecting sensitive data unless needed for recruiting, compliance, or client security screening.
• Examples: government ID, background checks, demographic data you choose to provide.
• We limit use and access. We do not use sensitive data for marketing.

Sources of Data

• Directly from you (forms, email, phone, meetings, events).
• Public sources (LinkedIn, GitHub, company sites, publications).
• Job boards and resume databases.
• Referrals and references you provide.
• Background screening providers, subject to law.
• Analytics tools on our site.

How We Use Data

• Recruit and place candidates. Match profiles to roles. Manage interviews and offers.
• Provide and improve services for clients.
• Run our website, analytics, and security.
• Communicate: respond to inquiries, send service updates, send relevant job alerts.
• Maintain records, billing, and compliance.
• Enforce agreements and protect rights.
• With your consent where required.

Sharing and Disclosures

• Clients and prospective clients for relevant roles.
• Service providers: applicant tracking system, CRM, cloud hosting, email, analytics, background screening, document tools.
• Professional advisors and auditors.
• Authorities where the law requires.
• Business transfers: merger, sale, or reorganization.
• We require recipients to protect your data and use it only for stated purposes.

Cookies and Tracking

• We use cookies and similar tech for:
  • Site operation and security.
  • Performance and analytics.
  • Basic personalization.
• You can control cookies via your browser settings.

Your Choices and Rights

All Users

• You can opt out of marketing by using the unsubscribe link or by contacting us.
• You can request access, correction, deletion, or restrictions where the law grants these rights.

U.S. State Privacy Laws (e.g., CA, CO, CT, VA, UT)

• Rights: access, correction, deletion, portability, and to opt out of targeted ads.
• California: right to know, delete, correct, and opt out of “sale” or “sharing.” Right to limit use of sensitive personal information when applicable.
• You can appeal a denied request where state law provides an appeal process.

“Do Not Sell or Share” Statement

• We do not sell personal information for money.
• We do not share personal information for cross-context behavioral advertising.
• If we use advertising cookies in the future, we will honor opt-outs and GPC signals and will provide a clear “Do Not Sell or Share” link.

Data Retention

• Candidates/applicants: keep profiles for up to 3 years from last interaction, or longer if local law allows or you consent.
• Client and vendor records: keep while the relationship is active and for up to 7 years after for legal and tax purposes.
• Website analytics: keep for up to 26 months.
• Backup copies may persist for a limited period and then roll off.
• We delete or anonymize data when the retention period ends.

Security

• We use technical and organizational measures: encryption in transit, access controls, least-privilege, employee training, vendor due diligence, and logging.
• No method is perfect. We work to prevent, detect, and respond to incidents.

Children

• Our services target adults and businesses.
• We do not knowingly collect data from children under 16.

Links to Other Sites

• Our site may link to third-party sites or platforms.
• Their privacy practices apply on those sites.

How To Exercise Your Rights

• Submit a request to notifications@ttione.com
• Provide your name, contact details, relationship to us, and the rights you want to exercise.
• We may ask for information to verify your identity.
• You may use an authorized agent where the law permits.

Contact Us

• Email : notifications@ttione.com
• Address : TTI One, LLC, 701 Tillery St, Ste 12 #B290, Austin, TX 78702
• Phone : 512-518-1273

Changes To This Policy

• We will update this page when we change our practices.
• If changes are material, we will post a clear notice on the site.